Here is your "Help & Support" dashboard. Click on the relevant icons to access the following:
Documentation. User's manuals in PDF format.
Support. The contact information you should use to get technical support.
Programs Setup. The useful information about e-mail (and other programs) settings.
Trouble Tickets. This option availability depends on whether the Trouble Ticket System is currently enabled or not. If the Trouble Ticket system is enabled, you can submit problem reports (i.e., tickets), view the detailed information about each of your tickets, process tickets (add comments, close, reopen, etc.), view the technical support team comments, track the ticket status changes made by the technical support.